Terms of Use

Last Updated: 1 July 2025

Welcome to orveliquehotelstay.com (the "Website"), the official online presence of Orvelique Hotel Stay, located in Palmerston North, New Zealand. This Website is owned and operated by , a company registered in New Zealand, with its registered address at (referred to herein as "we", "us", or "our").

Please read these Terms of Use ("Terms") carefully before accessing or using this Website. By accessing, browsing, or otherwise using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using this Website.

1. Acceptance of Terms

By accessing or using the Website, you enter into a legally binding agreement with . These Terms govern your access to and use of all content, features, services, and functionality offered through orveliquehotelstay.com, including but not limited to online reservations, information about hotel and casino services, promotional offers, and any interactive features available on the Website.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting to this Website with a revised "Last Updated" date. Your continued use of the Website following any such changes constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

These Terms apply in addition to any separate agreements you may enter into with us in connection with specific services (such as hotel accommodation agreements or casino membership terms), and in the event of any conflict, the specific service agreement shall prevail to the extent of the inconsistency.

2. Age Restriction

Access to and use of this Website, and the services described herein, is strictly restricted to individuals who are 18 years of age or older. By accessing this Website, you confirm and warrant that you are at least 18 years old.

In accordance with New Zealand law, including the Gambling Act 2003 and the Sale and Supply of Alcohol Act 2012, participation in casino gaming activities and the consumption of alcohol on our premises are prohibited for persons under the age of 18. We take our legal obligations in this regard seriously.

If we reasonably believe or discover that a user is under the age of 18, we reserve the right to:

  • Immediately terminate or restrict that user's access to the Website;
  • Cancel any reservations or bookings made by or on behalf of that user;
  • Refuse entry to our premises or participation in any casino activities; and
  • Take any other action required under applicable New Zealand law.

If you are a parent or guardian and believe that a minor has accessed this Website or provided personal information, please contact us immediately at the details provided in these Terms.

3. User Obligations

As a user of this Website, you agree to use it solely for lawful purposes and in a manner consistent with all applicable New Zealand laws and regulations, including but not limited to the Privacy Act 2020, the Harmful Digital Communications Act 2015, the Copyright Act 1994, and the Crimes Act 1961.

You agree that you will not:

  • Use the Website in any way that is unlawful, fraudulent, deceptive, or harmful;
  • Attempt to gain unauthorised access to any part of the Website, its servers, or any systems or networks connected to it;
  • Transmit any unsolicited or unauthorised advertising, promotional material, spam, or any other form of solicitation;
  • Upload, post, or transmit any content that is offensive, defamatory, obscene, threatening, or otherwise objectionable;
  • Infringe the intellectual property rights, privacy rights, or any other rights of or any third party;
  • Introduce any viruses, malware, trojans, worms, or other harmful or disruptive code to the Website;
  • Use any automated means, including bots, scrapers, or crawlers, to access, monitor, or copy any content on the Website without our prior written consent;
  • Misrepresent your identity or impersonate any person or entity;
  • Engage in any conduct that could damage, disable, overburden, or impair the Website or interfere with any other user's enjoyment of the Website;
  • Provide false, inaccurate, or misleading information when making a booking, inquiry, or account registration.

You are solely responsible for ensuring that your use of the Website complies with any laws applicable to you in your jurisdiction. We reserve the right to investigate any suspected breach of these obligations and to take appropriate action, including suspending or terminating your access to the Website and reporting matters to the relevant New Zealand authorities where required.

3.1 Account and Booking Information

Where the Website allows you to create an account or make a reservation, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any login credentials associated with your account and for all activities that occur under your account. You must notify us immediately if you suspect any unauthorised use of your account.

3.2 Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of or its content suppliers and is protected under the Copyright Act 1994 (New Zealand) and other applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from this Website without our express prior written permission.

3.3 Responsible Gambling

We are committed to promoting responsible gambling in accordance with the Gambling Act 2003 and any conditions imposed by the Gambling Commission of New Zealand. Information regarding responsible gambling resources and self-exclusion options is available on our premises and, where applicable, through links provided on this Website. We encourage all patrons to gamble responsibly. If you or someone you know has a gambling problem, please contact the Problem Gambling Foundation of New Zealand helpline or visit www.gamblinghelponline.org.nz.

4. Limitation of Liability

To the fullest extent permitted by applicable New Zealand law, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, and its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to, use of, or inability to use this Website or its content.

This includes, without limitation, any loss or damage arising from:

  • Errors, omissions, interruptions, or inaccuracies in the content of the Website;
  • Unauthorised access to or alteration of your data or transmissions;
  • Any bugs, viruses, or other harmful code transmitted through the Website by third parties;
  • Reliance on any information or content displayed on the Website;
  • Any delays, failures, or interruptions in the Website's availability or functionality;
  • Loss of bookings, reservations, or other transactions due to technical errors;
  • Actions or omissions of third-party service providers linked to or referenced on the Website.

The Website and all content, services, and information provided through it are offered on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, except to the extent such warranties cannot be excluded under New Zealand law.

Nothing in these Terms is intended to exclude or limit any liability that cannot be lawfully excluded under New Zealand law, including any guarantees under the Consumer Guarantees Act 1993 where the services are acquired for personal, domestic, or household use or consumption.

Where our liability cannot be excluded but can be limited, our total aggregate liability to you for any claim arising out of or in connection with the use of this Website shall not exceed the greater of (a) the total fees paid by you to us in connection with the specific transaction giving rise to the claim, or (b) NZD $100.00, whichever is greater.

5. Third-Party Links and Content

This Website may contain links to third-party websites, services, or resources for your convenience and information. These links do not constitute an endorsement by of the content, products, or services available on such third-party sites.

We have no control over the content of third-party websites and accept no responsibility or liability for any loss or damage that may arise from your use of them. Access to any third-party websites linked from this Website is at your own risk, and you should review the applicable terms and privacy policies of those websites before use.

6. Privacy

is committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand). Our Privacy Policy, which is incorporated into these Terms by reference, sets out how we collect, use, store, and disclose your personal information. By using this Website, you consent to the collection and use of your information as described in our Privacy Policy. We encourage you to review our Privacy Policy, which is available on this Website.

7. Dispute Resolution

7.1 Governing Law

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.

7.2 Jurisdiction

You irrevocably agree that the courts of New Zealand, and in particular the courts having jurisdiction in the Manawatū-Whanganui region, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation. Nothing in this clause shall limit our right to bring proceedings against you in any other jurisdiction.

7.3 Informal Resolution

Before initiating any formal legal proceedings, you agree to contact us in writing at the address or contact details set out in these Terms to attempt to resolve any dispute informally. Both parties agree to engage in good-faith negotiations for a period of no less than 30 days from receipt of written notice of the dispute before commencing any formal legal or arbitration proceedings.

7.4 Consumer Rights

Nothing in this Dispute Resolution clause limits or affects your rights under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable New Zealand consumer protection legislation. You may also have recourse to the Disputes Tribunal of New Zealand for claims within the applicable monetary threshold without the need for legal representation.

8. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.

9. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or notices published by us on the Website, constitute the entire agreement between you and with respect to your use of this Website, and supersede all prior agreements, representations, and understandings relating to its subject matter.

10. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the Website, please contact us using the following details:

  • Legal Entity:
  • Registered Address:
  • Website: orveliquehotelstay.com

We will endeavour to respond to all legitimate enquiries within a reasonable timeframe in accordance with our obligations under New Zealand law.